◦ You will receive an email the day we dispatch - ensure you enter your email address correctly so you can keep an eye out for your shipment
◦ If shipped using Australia Post will email you with your eParcel tracking number, they will also email you updates as your parcels moves through the network
◦ If shipped using Sendle (Couriers Please) they will email you with your tracking number, they will also email you updates as your parcels moves through the network
◦ Check that your PayPal account has the CORRECT address - we have to pay to have the parcel returned to us when you have supplied the incorrect information and we will charge you shipping to re-post
◦ Check that you supply the CORRECT address - we have to pay to have the parcel returned to us when you have supplied the incorrect information and we will charge you shipping to re-post
◦ Generally we dispatch within 24-48 hours of ordering, and can take between 3-6 business days to deliver - please check your parcel for its whereabouts within a week of ordering and keep an eye out for it to be sitting at your Local Post Office for pick up
◦ Orders received before 8am on a business day with Express postage will be dispatched from our warehouse on the same day - with an expected delivery to your the next business day. Orders received after 8am will be sent next business day
Standard Shipping on orders under $100 - $8
Australia Standard Shipping on orders over $100 - FREE
Express Post Shipping - $11.00
Express AustPost Shipping (Australia Only) - please note standard Australia Post Express policy applies, i.e. some areas may not qualify for next day delivery.
Express orders placed before 8am will be dispatched on the same day
New Zealand Shipping
New Zealand Shipping - $13.00 (up to .500g)
New Zealand Shipping - $22.00 (up to 1kg)
NZ parcels shipped with Express Courier International.